Shipping policy

🚚 Shipping Policy

  • Orders are processed within 3-5 business days.
  • Shipping times vary based on your location and selected shipping method.
  • You will receive a tracking number once your order has shipped.
  • We are not responsible for delays caused by carriers or customs.

Please ensure your shipping address is correct before placing your order.

 

📦 Lost Package Policy

Once an order has been processed and handed over to the shipping carrier, responsibility for the package transfers to the carrier.

  • We are not liable for lost, stolen, or delayed packages once they have been marked as shipped.
  • Customers will receive a tracking number to monitor their shipment directly with the carrier.
  • If your package is marked as delivered but cannot be located, please contact the shipping carrier to file a claim.
  • We recommend checking with neighbors, your local post office, or building management before filing a claim.

While we are not responsible for lost packages, we are happy to assist you in contacting the carrier or providing any necessary shipment details.

⚠️ By placing an order with us, you agree to this policy.